Recent Posts

Flood in Your Home? You Need a Professional Inspection.

8/26/2022 (Permalink)

When flooding occurs in your home, water can rapidly seep into hidden areas. Even though you may think the flooding is localized, that is often not the case. It can be hard to know where exactly the damage is because you are unsure precisely how much of your home is wet. Our team can help you to determine the extensiveness of your water damage with a complete inspection. Using the latest techniques and sensitive professional equipment, we can find areas where moisture is present.

Advanced Inspections Are Necessary

When a water line breaks, a storm causes water to enter into the home, or any other water event occurs, the water that was in your home can easily travel throughout the space. This includes adjoining areas. It can also climb up the drywall by saturating into these materials. It can saturate your furniture, too. During an advanced water damage inspection, we can find exactly where it went and ensure that we can properly remove it and any damage it causes.

Sanitizing the Space

Water damage inspections also tell us where we need to clean and sanitize. The goal is always to limit the risk of mold growth. Our team will take every step possible to prevent it from occurring. If mold is present, we can offer mold remediation services to remove it.

Call SERVPRO of Northwest Spokane for the help you need with water damage. Let us provide a full inspection to determine the scope of the problem. We are ready for your call anytime 24/7. You can reach us at 509-487-4700.

Preventing Water Damage is a Critical Homeowner Task. Here are Some Tips.

8/25/2022 (Permalink)

When undetected moisture seeps into the wood construction of your home, it not only weakens the wood but it is an invitation to carpenter ants and termites. Be careful!
 
Knowing how to prevent water damage is something every homeowner should be familiar with. Here are some suggestions.
 
Drainage is Critical
 
Poor drainage is a recipe for disaster. When water does not drain away from your home it can weaken your foundation and cause your home to settle giving you sloping floors or uneven walls with cracks, resulting in even more opportunities for water to enter your home.
 
Check your gutters regularly for blockages. Pine needles, especially here in the beautiful Northwest, are a constant source of obstructions in rain gutters. Failure to deal with these blockages can cause water to run over the edges of your gutter and pool next to your foundation.

A leaky foundation can be difficult to spot. Water can seep slowly into your basement and appear as simply a damp spot on your unfinished basement floor. If your basement is carpeted, you may not even notice this moisture at all until it results in a musty odor or even mold. If this happens, your best bet is to call SERVPRO of Northwest Spokane to help you locate the source and deal with the problem.
 
Check Your Sump Pump Often 
 
Many homes in our area have sump pumps that "lift" water from the depths of your basement or foundation into your sewer line. This critical piece of equipment must be kept in working order at all times. Check your sump pump especially when there is a threat of significant precipitation.
 
How to Spot Water Leaks 
 
Small but consistent leaks cause mildew and mold, rot, and encourage the presence of carpenter ants and termites. If you are quick to fix a leak, you may save your home from long-term damage. 
 
Leaks can show as dark stains under pipes inside sink cabinets as well as stains on ceilings.

Take a close look at your roof at least once per year. Be sure to note and replace loose or damaged shingles. Check around flashing for leaks and be sure to inspect caulking for cracks.

Call the Pros

If you find a leak you should call the professionals at SERVPRO of Northwest Spokane to have the source identified and the leakage stopped. Our professionals are IICRC certified and are available 24/7. Just call us at 509-487-4700.

Flooded Basement? Call SERVPRO of Northwest Spokane 24/7

8/25/2022 (Permalink)

As most everyone knows, our beautiful Inland Northwest is susceptible to long periods of intense rain which can cause flooding even in the most well-built basement. Finding standing water in your basement can be a homeowner's worst nightmare. 

Quickly Remove the Water

If there is standing water in your basement, your first reaction will be to find a way to remove the water. This will require a wet vac at the very least and likely some sort of pumping system at the most. Many homeowners will have a wet vac, but very few will have any sort of pumping system beyond their overwhelmed sump pump. Getting the water out of your basement quickly helps to prevent further damage. It's one good reason to call the experts at SERVPRO of Northwest Spokane. Our water damage restoration teams have specialized equipment to remove the water from your basement--no matter how much water there is.

Dry the Surfaces

After the standing water is gone, it's important to quickly and thoroughly dry all the surfaces. This includes flooring and walls. Drywall will likely have to be removed just above the water line for the drying process to be complete. SERVPRO of Northwest Spokane has industrial-grade drying equipment that can accomplish this task much more quickly than anything available to a homeowner. Getting things dried out quickly helps to prevent further damage and discourages the growth of mold. Our technicians are also equipped with professional-grade moisture detection equipment to make certain that hidden moisture is also removed. 

Inspect HVAC and Other Basement Equipment

It's possible that the flood water damaged some of your HVAC system or appliances. SERVPRO of Northwest Spokane can evaluate these damaged items and recommend action.

Restore the Damage

This often includes the replacement of flooring which is too badly damaged to be restored and may even involve replacing some wall structures. Once again, the team at SERVPRO of Northwest Spokane is highly trained and qualified in restoring water damaged areas of your basement--regardless of how severe the damage. They are a flooded homeowner's best friend. 

If you have a flooded basement, regardless of the source of the water or scope of the flood, SERVPRO of Northwest Spokane is the trusted resource in Spokane for homeowners who want their restoration work done quickly and professionally. Just call them anytime 24/7 and they'll respond faster to your disaster. You can reach them at 509-487-4700.

We Can Remove Difficult Smoke Odor After a Fire

8/2/2022 (Permalink)

Man with clothespin on nose The experts at SERVPRO have a wide variety of solutions for smoke removal. One of them is probably right for you.

Smoke Odor in Your Spokane Home? SERVPRO Can Help

Smoke odor is a stubborn and pervasive odor which lingers a long time after the flames of a fire are out. Whether it was caused by a nearby fire, a natural disaster, or from an accident such as an out of control cooking fire or a fireplace left unattended, the smoke odor can be a challenge to remove, even for experienced restoration professionals. 

There are various factors which influence the severity of smoke odor from fire damage in your Spokane home. The first is obvious – the size of the fire. The bigger the fire is and the more materials which have burned, the more smoke there is. How long the affected area is exposed to smoke matters as well. Smoke odor embeds itself deeper into porous materials the longer it has a chance to sit. 

Our technicians at SERVPRO know that after a fire, time is of the essence to prevent additional damage, which is why once you call us, we are out to your home quickly. We clean up the smoke odor, sanitize the area, and repair any salvageable items. 

Another factor which impacts the smoke odor is how large the room which is affected is. The smaller the room is, the more concentrated and intense the smoke odor can become. Materials which have burned is also important. Different materials leave behind different odors. A fire which burned wood smells different than a fire which affected mostly plastics or a protein fire. The kind of materials affected can influence the products we at SERVPRO use to get the smoke odor out. 

Our technicians have a large selection of equipment and products which are designed specifically to remove stubborn smoke odors. From hydroxyl generators to ozone machines, eco-friendly odor-busters to powerful odor-destroying chemicals, we are your answer to all your smoke odor removal needs. Our experienced professionals help you pinpoint the problem and figure out the best solution after we arrive at your home.

Locally Owned Company with National Resources

Think of SERVPRO of Northwest Spokane when your home has suffered from a fire of any size. We can get the smoke odors out of your home and prevent additional damages. Call us anytime 24/7 at (509) 487-4700.

Water or Fire Damage in Your Business? Call The Pros!

7/30/2022 (Permalink)

SERVPRO vehicles parked in front of businesses No matter how large or small your commercial property damage problem, SERVPRO of Northwest Spokane has the resources you need.

Commercial Buildings In Spokane Have Disasters

All properties can have an unforeseen disaster at any time. They can be small like a water leak, or large catastrophes like a complete fire that burns the building to the ground.

At SERVPRO we have seen all types of Spokane water and fire disasters to both commercial properties and residential homes.

The first thing to do after you discover a problem is to call a fire and water restoration company in Spokane that can handle the job. SERVPRO of Northwest Spokane has unlimited resources to take care of any size project. Our large loss team has yet to come upon a restoration job that they could not handle.

If you have questions about what to do or may just need a inspection we are here to help.

Have Questions? Call Today – (509) 487-4700

Spokane Commercial Building Restoration Services

SERVPRO of Northwest Spokane is available 24 hours a day to restore your Spokane property and get you back to business. We have the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage. We can also access the resources of our national network of more than 2,000 franchises to handle large commercial projects and major storm events.

You may also visit our SERVPRO Facebook page for more information about us and what we do.

We are available to respond to your emergency 24/7. Just call us at 509-487-4700.

Cleaning Your Chimney Can Help Prevent Fires

7/30/2022 (Permalink)

Man on a ladder cleaning chimney Cleaning your chimney is an important part of fire prevention in your home. Do it regularly and safely.

Cleaning your chimney regularly can help prevent fires within your home. But like any other important task, it’s critical for you to do the job as safely as possible. Here are three simple tips to help make cleaning your chimney easier:

1. Have the proper tools

Tools that you will need to clean your chimney include a chimney rod, chimney brush, buckets, tarps, and a flashlight. It also never hurts to have some extra duct tape around.

2. Do it before the weather turns cold

This is a job that is much easier to do during warmer weather in late summer or early fall--well before the winter burning season. Climbing on a frosted or snowy roof is extremely dangerous, so plan ahead and do your chimney cleaning before those frosty nights when a warm, cozy fire is on your mind.

2. Use the correct technique

As with most things, using the appropriate process makes chimney cleaning much easier. The following website contains a step-by-step process for cleaning your chimney:

http://home.howstuffworks.com/home-improvement/heating-and-cooling/clean-a-chimney.htm

SERVPRO of Northwest Spokane is available for fire and water damage restoration in your home or business. Call anytime 24/7. We're ready to help you. 509-487-4700

How to Handle Fire Damage to Your Spokane Home

7/30/2022 (Permalink)

Fire and smoke damage can be devastating. If it has happened in your home, it could destroy everything you own. The lasting damage might seem irreparable. To make sure, though, you’ll need to hire the services of a fire and smoke damage restoration team. Here are a few tips to help you deal with the aftermath.

Remove the Soot and Smoke

Don’t leave the soot, fire, and smoke unattended for too long. Once you get the go-ahead that it is safe to enter your property, your restoration team will need to start removing your belongings as soon as possible. The sooner the team carries this out, the more successful the restoration efforts will likely be.

Don't Touch Anything

If you’re not sure how to go about cleaning your carpets or belongings, don’t touch anything. Leave the work to the hands of experts. The fire damage restoration firm has the experience and tools to take care of this for you. If you’re not certain how to handle anything, just keep out of the way of the team and let them work.

Replace Your Belongings

Cleaning efforts can only do so much. This applies to your belongings and your property. If your contractors suggest that you replace your carpets or rebuild parts of your home, you’ll need to follow that advice. Experts know best, so trying to fix those belongings or structures in your home will mean you’ll only be tossing money out the window.

Be Careful with Clothing

It’s easy for soot to get into your clothing, just as it can get into your curtains. When you clean your clothes, don’t rub them, or throw them into the wash with the rest. Doing so will contaminate the rest of your clothing. If the pros you hire tell you that the damaged clothes are beyond repair, toss them and get new ones.

SERVPRO of Northwest Spokane is Your Best Resource for Fire Damage Restoration

The experts at SERVPRO of Northwest Spokane have decades of experience in restoring fire and smoke damaged structures and belongings. Their professionals are IICRC certified. They have all the latest equipment and processes that will make certain you get the best results from your restoration. They are available anytime 24/7.  Call them at 509-487-4700.

Fast Action After Storm Damage Can Prevent Further Damage

7/30/2022 (Permalink)

Quick removal of damaged property from flood or storm is essential for the safety and structural integrity of your Spokane property. Using professional-grade equipment is an important part of the process. Testing devices can help in finding hidden water damage that could be ruining your subfloors, drywall and more. Advanced drying processes will aid in the cleanup and make certain your property is restored to its previous condition. 

Fast Assistance for Spokane Storm and Flood Damage Cleanup 

There are many ways storm damage can surprise you. A leaky roof after a heavy rainstorm or strong thunderstorms that come quickly and leave a huge amount of water. Sometimes this sudden influx of water can even cause toilets to overflow, leading to serious issues with contaminated water.


SERVPRO of Northwest Spokane can quickly be on the scene with submersible pumps (sump pump), truck-mounted pumps and wet vacuums. Our trained and certified technicians can also use moisture detectors and hygrometers to detect flood damage in hidden places.  Even infrared cameras can help find hidden water behind walls or in hard-to-see spaces. Professional grade extraction machines can be deployed to remove most of the water. When the standing water has been removed, industrial-grade dryers and dehumidifiers are used to make certain everything is thoroughly dried.

Call SERVPRO of Northwest Spokane Quickly
It’s critical that you contact SERVPRO of Northwest Spokane immediately when storm and flood damage occurs. We are ready for your call 24/7. The faster our team can get started on the water removal and recovery process, the higher the likelihood that your home and possessions can be restored.

SERVPRO of Northwest Spokane provides emergency water restoration services 24 hours a day, 7 days a week – including all holidays. Call us at 509-487-4700.

Flooding from Storms Can Happen Quickly in Spokane

7/14/2022 (Permalink)

Flooding is a possibility in many areas of Spokane. It might surprise you how a flash flood from a strong thunderstorm can impact your neighborhood. Unwelcome water can quickly cause great damage to your home and possessions. Even after the water is gone, it can leave behind dangerous mold. Your best bet is to call a professional team to remove the water, repair the damage, and restore your property to its original condition.

A trained and fully equipped team from SERVPRO of Northwest Spokane can be at the scene of your flooding within minutes of your call 24/7. Specialized equipment will make quick work of removing the water in your home and begin the drying process. Technicians with state-of-the-art moisture detection equipment and hygrometers can find water wherever it might be hiding and causing damage to your house.  Infrared cameras can detect water, even inside walls and crawl spaces.

Industrial grade dehumidifiers and air movers can be deployed throughout your property to aid in the drying process.
 
SERVPRO of Northwest Spokane has a staff of highly skilled and certified professionals that are experienced in using this specialized equipment and the processes necessary to clear your home of unwanted moisture and then restore it to its pre-flood condition.

Locally Owned Company with National Storm Resources

SERVPRO of Northwest Spokane is a locally owned business. We live and work in this community too. We are close by and ready to respond to storm and disaster events. We are proud to be an active member of the Spokane community and want to do our part to make our community the best it can be. When you have storm damage, give SERVPRO of Northwest Spokane a call. We’re available 24/7 at 509-487-4700.

Filing an Insurance Claim in Washington State? Know Your Rights

7/14/2022 (Permalink)

Windstorm damage to a home from a fallen tree The beautiful trees that we love in Spokane can be dangerous during storms. Let SERVPRO help you clean up and file your insurance claim.

With serious windstorms more common in the Spokane area than we would like to think, it is appropriate to review the Washington State Insured Bill of Rights. This list of your rights has been compiled from various Washington State insurance and consumer rights organizations. 

Washington State Insured Bill of Rights

  • YOU MAY TAKE AND BE FULLY COMPENSATED FOR THE COST OF EMERGENCY STEPS TO SAFEGUARD YOUR PROPERTY FROM FURTHER DAMAGE AFTER A LOSS.
    In fact, you have the obligation to do so under the terms of your policy. The insurance company may not be liable for additional expenses if you fail to provide such protection.  
  • IF YOU HAVE SECURED ADEQUATE COVERAGE, YOU ARE ENTITLED TO BE PAID FOR THE FAIR COST OF FULLY RESTORING YOUR HOME TO ITS PRE-DAMAGED CONDITION.
    You are, however, not insured for the repair of unrelated problems such as code deficiencies and or prior damage.
  • YOU ARE ENTITLED TO EMPLOY AND SHOULD INSIST UPON A FULLY LICENSED AND INSURED REPAIR FIRM OF GOOD REPUTATION.
    If you choose not to employ such a firm, the consequences, and liability for any injury, damage or other actions will rest with you. 
  • YOU ARE ENTITLED TO EMPLOY A FIRM WITH SUFFICIENT EXPERIENCE AND STABILITY IN THE COMMUNITY TO STAND BEHIND ITS WORK AND WARRANTY RESPONSIBILITIES.
    The repair contract and its execution is strictly between you and the contractor. Your insurance company does not warrant or guarantee the performance of any firm you hire.
  • YOU ARE ENTITLED TO MATERIALS AND WORKMANSHIP FULLY EQUIVALENT TO YOUR EXISTING INSTALLATION IN “LIKE KIND AND QUALITY”. The insurance company has no obligation to improve your existing installation. 
  • YOU ARE NOT REQUIRED TO ACCEPT THE LOWEST BIDDER. NOWHERE IN YOUR POLICY DO THE WORDS “CHEAPEST”, “LOW”, OR “LOWEST PRICE” OCCUR.
    Repair rates should correspond to prevailing standards in your area for work of good quality. 
  • YOU ARE ENTITLED TO RECEIVE A DETAILED LISTING OF THE SCOPE OF REPAIRS AND QUANTITIES OF MATERIALS TO BE PROVIDED BEFORE WORK BEGINS.
    Provision for hidden or latent problems relating to the damage should be spelled out in as much detail as possible. 
  • YOU ARE ENTITLED TO AND SHOULD REJECT ANY CONTRACT THAT DOES NOT INCORPORATE ALL FEDERAL, STATE, AND LOCAL REQUIREMENTS FOR RESIDENTIAL CONSTRUCTION WORK.
    You must be familiar with these requirements in order to enjoy the protection the law provides. Contact a Professional Restoration Contractor for this important information. 
  • YOU ARE ENTITLED TO SELECT A FIRM WHO CAN DEMONSTRATE SKILL AND EXPERIENCE IN INSURANCE DAMAGE REPAIR AS A FULL-TIME PROFESSIONAL SERVICE.
    Ask for references, credentials, and association memberships that indicate professional training and status in insurance repair, as contrasted with ordinary home improvement work.
  • IF SUBSTANTIAL DISAGREEMENT ARISES BETWEEN YOU AND THE INSURANCE COMPANY OVER THE AMOUNT OF THE LOSS, YOU ARE ENTITLED TO REQUEST ARBITRATION (APPRAISAL) AS DESCRIBED UNDER THE TERMS OF THE POLICY LINES 123-140 OF THE STANDARD HOMEOWNERS FORM WHICH SPELLS OUT THE PROCEDURES FOR SETTLING DIFFERENCES WITHOUT RESORTING TO LAWSUIT. The insurance company is also entitled to this provision, which may be invoked at any time prior to settlement, regardless of whether or not you have received advanced payments.  
  • YOU ARE ENTITLED TO RECEIVE PAYMENT FROM THE INSURANCE COMPANY WITHIN THE TIME SPECIFIED BY THE POLICY AND YOUR STATE INSURANCE REGULATIONS, WHICH ARE DESIGNED TO PREVENT INSURANCE COMPANIES FROM USING DELAY AND PERSONAL HARDSHIP TO COMPEL A LOWER SETTLEMENT.
    The policy also has time requirements for the policyholder, within which you must prepare and submit your claim. Ask your adjuster about these requirements at the outset so that you can be in compliance.

For more details you can visit the following website:

https://www.insurance.wa.gov/your-homeowner-claim-responsibilities-and-rights

SERVPRO of Northwest Spokane works with your insurance company to make sure your claims are handled quickly and efficiently.  Contact us for any of your property damage repair and restoration solutions. You can reach us anytime 24/7 at 509-487-4700.