Recent Posts

Use These Tips to Prevent Water Damage to Your Spokane Home

8/25/2021 (Permalink)

When undetected moisture seeps into the wood construction of your home, it not only weakens the wood but it is an invitation to carpenter ants and termites. Be careful!
 
Knowing how to prevent water damage is something every homeowner should be familiar with. Here are some suggestions.
 
Drainage is Critical
 
Poor drainage is a recipe for disaster. When water does not drain away from your home it can weaken your foundation and cause your home to settle giving you sloping floors or uneven walls with cracks, resulting in even more opportunities for water to enter your home.
 
Check your gutters regularly for blockages. Pine needles, especially here in the beautiful Northwest, are a constant source of obstructions in rain gutters. Failure to deal with these blockages can cause water to run over the edges of your gutter and pool next to your foundation.

A leaky foundation can be difficult to spot. Water can seep slowly into your basement and appear as simply a damp spot on your unfinished basement floor. If your basement is carpeted, you may not even notice this moisture at all until it results in a musty odor or even mold. If this happens, your best bet is to call SERVPRO of Northwest Spokane to help you locate the source and deal with the problem.
 
Check Your Sump Pump Often 
 
Many homes in our area have sump pumps that "lift" water from the depths of your basement or foundation into your sewer line. This critical piece of equipment must be kept in working order at all times. Check your sump pump especially when there is a threat of significant precipitation.
 
How to Spot Water Leaks 
 
Small but consistent leaks cause mildew and mold, rot, and encourage the presence of carpenter ants and termites. If you are quick to fix a leak, you may save your home from long-term damage. 
 
Leaks can show as dark stains under pipes inside sink cabinets as well as stains on ceilings.

Take a close look at your roof at least once per year. Be sure to note and replace loose or damaged shingles. Check around flashing for leaks and be sure to inspect caulking for cracks.

Call the Pros

If you find a leak you should call the professionals at SERVPRO of Northwest Spokane to have the source identified and the leakage stopped. Our professionals are IICRC certified and are available 24/7. Just call us at 509-487-4700.

Flooded Basement? You Need SERVPRO of Northwest Spokane!

8/25/2021 (Permalink)

As most everyone knows, our beautiful Inland Northwest is susceptible to long periods of intense rain which can cause flooding even in the most well-built basement. Finding standing water in your basement can be a homeowner's worst nightmare. 

Quickly Remove the Water

If there is standing water in your basement, your first reaction will be to find a way to remove the water. This will require a wet vac at the very least and likely some sort of pumping system at the most. Many homeowners will have a wet vac, but very few will have any sort of pumping system beyond their overwhelmed sump pump. Getting the water out of your basement quickly helps to prevent further damage. It's one good reason to call the experts at SERVPRO of Northwest Spokane. Our water damage restoration teams have specialized equipment to remove the water from your basement--no matter how much water there is.

Dry the Surfaces

After the standing water is gone, it's important to quickly and thoroughly dry all the surfaces. This includes flooring and walls. Drywall will likely have to be removed just above the water line for the drying process to be complete. SERVPRO of Northwest Spokane has industrial-grade drying equipment that can accomplish this task much more quickly than anything available to a homeowner. Getting things dried out quickly helps to prevent further damage and discourages the growth of mold. Our technicians are also equipped with professional-grade moisture detection equipment to make certain that hidden moisture is also removed. 

Inspect HVAC and Other Basement Equipment

It's possible that the flood water damaged some of your HVAC system or appliances. SERVPRO of Northwest Spokane can evaluate these damaged items and recommend action.

Restore the Damage

This often includes the replacement of flooring which is too badly damaged to be restored and may even involve replacing some wall structures. Once again, the team at SERVPRO of Northwest Spokane is highly trained and qualified in restoring water damaged areas of your basement--regardless of how severe the damage. They are a flooded homeowner's best friend. 

If you have a flooded basement, regardless of the source of the water or scope of the flood, SERVPRO of Northwest Spokane is the trusted resource in Spokane for homeowners who want their restoration work done quickly and professionally. Just call them anytime 24/7 and they'll respond faster to your disaster. You can reach them at 509-487-4700.

Worried About Wildfire Smoke in Your Indoor Air?

8/3/2021 (Permalink)

Hazy, smoke-filled skies Air scrubbers are a great way to remove wildfire smoke and pollutants from the air in your home or office.

Wildfire season is in full swing in the Inland Northwest. It seems to have started earlier this year and has only become worse as the summer has progressed. Many of our customers are concerned about the effects of exposure to smoke during this troublesome time of the year.

Wildfire Smoke Contains Gases and Particulates

Wildfire smoke often contains gases and particulate matter from burning vegetation and other materials. This can even be a problem for people who are well outside the immediate area of the fire as the smoke and particulates can spread for hundreds of miles. When smoky conditions persist in your outdoor environment it’s very likely that the same smoke is penetrating your home or office.

If you feel that poor air quality from wildfire smoke—or any other source—is impacting your home or place of business, you have a solution right at your fingertips. A quick phone call to SERVPRO of Northwest Spokane will give you access to professional, industrial strength air scrubbers.  These devices can be deployed in your home or office to clean your indoor air and restore it to pristine quality. Our air scrubbers feature a two-stage filtration system that captures larger particulates such as household dust, followed by a professional HEPA filter that captures 99.7% of the small particles down to 0.3 microns. This effectively removes wildfire pollutants.

The Difference Between Air Purifiers and Air Scrubbers

You might be thinking that you don’t have to worry about your indoor air quality because you have an air purifier. While air purifiers and air scrubbers both use negative ions to do their work, the air scrubber has a decided advantage in that it can not only clean particles from the air, but can also remove settled dust and bacteria. As a result, air scrubbers are much more efficient at creating an indoor air environment that is free not only of wildfire smoke, but other odors and pollutants that may be in your home or office. 

Call Now to Get Air Scrubbers and Clean Your Air!

SERVPRO of Northwest Spokane has technicians on staff who are IICRC certified and trained in the use of this specialized equipment and can quickly create a solution for your indoor pollution issues. Just give us a call at 509-487-4700 anytime 24/7.

Finding the Right Restoration Company for Your Commercial Property

7/30/2021 (Permalink)

Choosing a commercial restoration and cleaning firm isn’t rocket science. But you’ll want to pick a trustworthy team to take care of your property. Before you settle on a selection, here are some suggestions you’ll want to keep in mind.

Know the History

How long has the firm been around? What kind of experience does the company have in commercial restoration jobs--not just residential? A newly minted firm might not have the resources necessary to handle this for you. Past behavior is the best predictor of future results. You’ll want a company that delivers consistently outstanding results.

Ask About Customization

Some firms provide restoration packages. Are those solutions right for what you need? Don’t hesitate to discuss alternate options or arrangements with the firm. The team might come up with a package that’s ideal for your budget and property.

Learn About Employee Training

What kind of training do the contractors have? What credentials and qualifications? Are they IICRC certified and licensed to work in your area? The crew must have experience in the kind and scope of commercial restoration project you have in mind.

Find Insured Contractors

Accidents can happen. Hiring a team of licensed and insured contractors is a sound way to protect yourself and your assets.

Come Up with a Plan

Pros come to check out your property and provide a plan that includes which areas are good for renovation and which ones need to be torn down and rebuilt completely. If they don't present a plan, they're probably not right for you.

Get More Details

An established firm will have no problem walking you through the plan. If the contractor can’t provide more details about the process, that’s a red flag. Get help elsewhere.

SERVPRO of Northwest Spokane is ready to help you with any size of commercial restoration project. We are IICRC certified and available for your call anytime 24/7. Call us at 509-487-4700.

Leave Fire and Smoke Damage Restoration to the Experts

7/30/2021 (Permalink)

Attempts to perform fire and smoke damage restoration on your property and belongings should only be undertaken by experts. Restoring your property after a fire can be a complex and technical process when done correctly. If you’ve experienced a fire and you want to stay safe and get the best possible restoration results, here’s some helpful advice.

Minimize Exposure

Don’t try to breathe in air that’s been contaminated by smoke or soot. If the property hasn’t been cleared yet, whether by local officials or by smoke damage restoration experts, you’ll want to stay away.

Wear Protective Gear

When you do venture onto the property for the first time, wear the proper protective gear. Without any protective gear, you might put yourself in danger when you step into the home in the aftermath of a fire.

Don’t DIY It

The worst mistake that property owners make is to take the restoration on their own. Don’t do that. Reading a few websites doesn’t make you an expert in fire and smoke damage restoration. You could injure yourself. You might not know enough about protective measures too. You’ll need pros to handle the problem. They have the knowledge, skills, and tools to ensure effective damage restoration.

Do Your Homework

Find a trusted team of experts for the restoration. Look for experience and an excellent track record. A firm that’s been in the business for years is a lifesaver. Longevity in the industry is an indication that you’re hiring the right team for the job. Also look for proper certifications. A good firm will be IICRC certified. That means they are trained in the latest restoration tools and techniques.

Read the Reviews

Look for client feedback. What do other customers think about the company? What do they say about the firm’s service level? What common problems or issues came up when they hired the company’s services? In today's world even the most careful and competent firms will have some negative reviews. In fact, if a firm has dozens of reviews without even one negative one, it might be a red flag. Whatever information you find will give you a sense of what to expect from the restoration service provider, enough to help you determine if you’re making a sound hiring decision.

Choose SERVPRO of Northwest Spokane

After a fire, you will likely experience some emotional stress. You’ll be concerned about the loss of your property and belongings. You want to be sure you select a restoration firm that understands not only the physical aspects of what you have been going through but the emotional aspects too. That comes from experience. For decades SERVPRO of Northwest Spokane has been a reliable partner for homeowners in their most devastating emotional state. You need a true partner in this time of loss. Call SERVPRO of Northwest Spokane. You can reach them anytime 24/7 at 509-487-4700.

Restoring Fire Damage in Spokane

7/30/2021 (Permalink)

Bedroom with extensive fire damage. No matter the scope of the fire damage on your property, the IICRC certified professionals at SERVPRO of Northwest Spokane can restore your property.

Fires can be devastating. Not only does fire damage surfaces, but the smoke generated and the water used to extinguish the fire can make things even worse. But fire damage can be restored. In order for that to happen, several things must be done.

Handling the Fire’s Damage

The fire damage itself may not only include the actual furnishings and items burned, but also the structural components of the home such as drywall, studs, floor joists, and roof trusses. All damaged furnishings need to be removed. Additionally, electrical wiring and plumbing repairs may be necessary.  Restoring the structural integrity of the home is the first priority.

Minimizing Water Damage

Cleaning up the water damage fast is important since it only takes a matter of hours before mold can begin to grow. Removing all wet surfaces, including damaged drywall and flooring, may be necessary. Once this is done, those surfaces need proper cleaning and treatment to prevent mold growth.

Cleaning Up Smoke Damage

Fire damage cleanup nearly always involves smoke damage restoration. This may include cleaning surfaces, sanitizing the HVAC system, and painting rooms to lock out the scent of the smoke. Discoloration on surfaces also needs to be taken care of professionally to restore the property. This is not a task for untrained property owners. Doing this properly requires specialized training and equipment.

Invest in a Team Dedicated to Restoring Your Home

Getting your home to pre-fire condition is a complex process, but the IICRC certified team at SERVPRO of Northwest Spokane can help you with it right away. Give our team a call to learn more about the work we do in fire damage restoration. We are here for you 24-hours a day. Give us a call at 509-487-4700.

What to Do and Not Do After Storm Damage

7/30/2021 (Permalink)

Home with significant damage from fallen tree Storm damage to your Spokane home can be sudden and significant. It's best to call the professionals at SERVPRO of Northwest Spokane.

After a severe storm, you’ll need to carefully determine the extent of the damages that your property suffered. Here are a few do’s and don't’s to keep in mind.

Do’s

  • Talk to your insurance provider. You’ll need to consult them about the process. Find out how much of the damage is covered by your insurance. You might need to brush up on your policy, then, before you make that call.
  • Hire professionals. Look for trusted storm damage restoration experts to help you get your property in excellent shape again. With their honest assessment and comprehensive action plan, your property should be safe and habitable in no time.
  • Get repairs done right away. Don’t waste time waiting around. The longer you wait, the harder it’s going to be to restore your property and belongings to their pre-damaged condition. By hiring pros as soon as you can, you make it possible to lessen the repair and replacement costs. With quick action, you’ll have fewer losses.

Don’ts

  • Don't do it on your own. If there are plenty of signs that the structure isn’t stable, or you just don’t know what to do, leave it up to the experts to inspect your home or facility.
  • Don't hire the wrong team. When you look for a team, go for a trusted, reputable service provider. Check out their credentials and qualifications. Make sure you go over the reviews from other clients. Is a lot of the feedback positive? What kind of issues came up? Are there any recurring problems with the firm?
  • Don't choose cheap cost over quality. Always choose a storm damage restoration team that will give you the best value for your money. A company that is willing to deliver its best work at a competitive price is a much better option.

Finally . . .

Talk with the Experts at SERVPRO of Northwest Spokane. Experienced professionals have handled storm damage restoration for decades in the Spokane area. They are IICRC certified so you know that they’re trained in the latest techniques and are using the latest equipment. Call them anytime 24/7 at 509-487-4700.

How to Find the Right Restoration Company

7/28/2021 (Permalink)

Thoroughly vetting a company before you hire one for your commercial restoration and cleaning needs is a smart move. Asking the right questions makes this easier. If you’ve had a fire or flood or water damage, etc., your needs may be urgent. If you have thought about some of these issues in advance, it will be helpful.

What are your needs?

Before anything else, make sure you understand what you need from the firm. Fire or flood restoration? Water damage restoration? Mold removal and remediation? Some firms offer specialized services and use specialized equipment and processes specifically for these restorations. Some have special certifications. It’s always good to go with a firm that is IICRC Certified. This helps you to be confident that the firm has received the proper training to handle your disaster restoration and cleanup. Professional firms will do a customized assessment of your needs and then recommend a specific set of solutions.

Do they have reviews?

A firm that’s been around for years should have more than enough positive reviews from happy clients. A company that’s also proud of its work and the service quality it delivers will be more than happy to direct you to those reviews. If the firm doesn’t have any, that’s a red flag.

What do the reviews say?

When you look up the reviews, look over them to gain more insight into how the firms serviced their clients, what they did to help, what kind of customer service they are able to deliver. All the information you find will help you figure out if you're choosing the right restoration crew. Remember also, that most businesses—especially those that have been in business a long time--will have an occasional bad review. If a company has dozens of reviews and none of them are negative, that can be a red flag pointing to fake reviews. Pay attention to their responses to negative reviews. Sometimes people write negative reviews and post them to the wrong company—especially if the company is a franchise business.

What are their rates?

Price is a factor, but it shouldn’t be the only one on your list. Using cost as a measure of what makes quality service isn’t accurate. You want to get the best value for your money instead, all while still receiving the level of restoration and cleaning service your property requires. Additionally, you’ll want a firm that is experienced in dealing with insurance companies, as you will likely be filing a claim for cleaning and restoration work from a fire or flood.

Choose SERVPRO of Northwest Spokane

SERVPRO of Northwest Spokane is the preferred restoration company in Spokane. If your business has experienced a disaster or even just needs a deep clean, they should be your first call. They are available to respond to your emergency 24/7. Call them at 509-487-4700.

When Disaster Strikes Call SERVPRO of Northwest Spokane

7/16/2021 (Permalink)

SERVPRO Equipment at a disaster site. No matter the size or scope of your disaster, SERVPRO of Northwest Spokane is ready to help 24/7.

When a disaster strikes your home or business you may also be at a loss as to where exactly to start on the repair and restoration process. Our team at SERVPRO of Northwest Spokane should be your first call. We are available 24 hours a day to provide you with fast, reliable cleanup services no matter the type or scope of your disaster.

Disasters can take many forms. Fire, flood, storm damage, water leaks, sewage back up, mold, hoarder, or crime scene cleanup or biohazard contamination. All of these issues and more can be addressed with one phone call to SERVPRO of Northwest Spokane.

Protecting Your Space and Your Safety

It's important to prevent the problem from becoming worse. For example, if you have fire, flood, or storm damage to your property after it is safe to do so, you need to board up and secure the space. Our team has the equipment and resources to do that. We can tarp the roof and other areas to prevent water from continuing to damage your structure and add temporary fencing to prevent access to unsafe or contaminated areas. Preventing further issues is always the first step.

Debris Removal

From here, your property needs to have the damage assessed and the damaged or contaminated material removed from it. This includes any type of material that is saturated with water, as well as any type of damage to furniture and nonrepairable structures. You also need to ensure that all drywall and flooring that cannot be cleaned is removed.

Sanitization and Restoration

Our team then goes to work to restore these areas for you. We work to properly clean and sanitize your property for you, removing smoke odor or damage as well as water damage and risk of bacteria and viruses. We then work to handle any mold that has become a concern. After all of this, our licensed and certified restoration team can rebuild necessary structures. No matter the type of scope or your disaster one call to SERVPRO of Northwest Spokane will bring you immediate help every step of the way. Call us 24/7 at 509-487-4700.

When Storm Damage Strikes, Call SERVPRO of Northwest Spokane

7/14/2021 (Permalink)

Quick removal of damaged property from flood or storm is essential for the safety and structural integrity of your Spokane property. Using professional-grade equipment is an important part of the process. Testing devices can help in finding hidden water damage that could be ruining your subfloors, drywall and more. Advanced drying processes will aid in the cleanup and make certain your property is restored to its previous condition. 

Fast Assistance for Spokane Storm and Flood Damage Cleanup 

There are many ways storm damage can surprise you. A leaky roof after a heavy rainstorm or strong thunderstorms that come quickly and leave a huge amount of water. Sometimes this sudden influx of water can even cause toilets to overflow, leading to serious issues with contaminated water.


SERVPRO of Northwest Spokane can quickly be on the scene with submersible pumps (sump pump), truck-mounted pumps and wet vacuums. Our trained and certified technicians can also use moisture detectors and hygrometers to detect flood damage in hidden places.  Even infrared cameras can help find hidden water behind walls or in hard-to-see spaces. Professional grade extraction machines can be deployed to remove most of the water. When the standing water has been removed, industrial-grade dryers and dehumidifiers are used to make certain everything is thoroughly dried.

Call SERVPRO of Northwest Spokane Quickly
It’s critical that you contact SERVPRO of Northwest Spokane immediately when storm and flood damage occurs. We are ready for your call 24/7. The faster our team can get started on the water removal and recovery process, the higher the likelihood that your home and possessions can be restored.

SERVPRO of Northwest Spokane provides emergency water restoration services 24 hours a day, 7 days a week – including all holidays. Call us at 509-487-4700.