Recent Posts

Hire the Right Restoration Company

12/30/2021 (Permalink)

Property damage restoration work requires immediate action. The sooner the pros get started on your restoration, the more successful their efforts will be. Here’s why you’ll want to hire SERVPRO of Northwest Spokane to handle your restoration needs.

Qualifications

Our trained professionals are licensed and certified. With a team of qualified experts, you can count on us to deliver excellent results. With industry knowledge and expertise, we provide the service quality that you can trust. Years of experience in the field have given our teams insight into restoration work. We maintain our IICRC certifications which means we keep up to date with the latest and most effective practices and techniques, ensuring that our clients always get the best outcomes possible.

Specialized Equipment

Water damage, storm damage, fire, and smoke damage, and even mold remediation all require specialized tools. With our specialized equipment and training, we are able to perform efficient cleanup and restoration work. We also produce faster results. That matters, since restoring properties and belongings is a race against time. With tools that make restoration easier, we bring back your valuables, furniture, and even your property to their pre-damaged states successfully.

Customer Service

Dealing with the aftermath of a disaster, fire, or a bad storm is devastating for anyone. Our team understands that. This may be your first experience with significant property damage, but it's not ours.  We provide experienced and compassionate assistance. Our crew is trained to handle your belongings with care. We do the best we can to minimize the damage.

Service Solutions

We offer restoration as well as cleaning assistance. We perform storm damage restoration, fire and smoke damage restoration, water damage restoration, cleaning, and mold remediation. If you’re not quite sure about the kind of help you need, talk to us. We can guide you through the process of determining the right solution for your needs. SERVPRO of Northwest Spokane is here to help you. Call us anytime 24/7 at 509-487-4700.

What to Know About Filing Storm Damage Insurance Claims

12/20/2021 (Permalink)

Filing an insurance claim is not the easiest thing to do in the aftermath of a storm, especially if your property suffered significant losses. With the help of a trusted local storm damage restoration service provider, all of your restoration tasks—including insurance forms—will be that much easier.

Prioritize Temporary Repairs

As soon as you experience storm damage, contact the pros at SERVPRO of Northwest Spokane to review the damage and recommend a restoration plan. Qualified and licensed experts can determine if your property is in need of extensive restoration work. Calling the team at SERVPRO of Northwest Spokane is a good move because they also provide much of the material or documentation you’ll need for your insurance claim.

Secure Evidence

A successful insurance claim involves proper and considerable documentation. You can take photos of your home along with videos. If you have photos of your home prior to the damage, it may be helpful to include those as well in order to illustrate the scope of the damage.

Review Your Policy

Before you fill out that form and file a claim, make sure you go over your policy. Get a good grasp of your coverage. What can you expect? What are the limitations indicated? Knowing these ahead of filing for a claim will give you a better sense of what to expect. It will also help you keep your expectations realistic. Your professionals from SERVPRO of Northwest Spokane can step you through the process of your claim.

Don’t Waste Time

Start working on filing a claim as soon as you can. Some insurance companies have a window for accepting claim applications, so you wouldn’t want to miss that. If you do, you might not get another chance to ask for compensation for your loss. Don’t risk that.

SERVPRO of Northwest Spokane Can Help with Your Storm Damage Restoration and Insurance Claim

This may be your first storm damage incident, but it’s not the first for your SERVPRO team. Let the experts carefully step you through the process of getting your property back in shape and communicating with your insurance provider. Call them anytime 24/7 at 509-487-4700.

Make Sure You Hire a Qualified, Experienced Restoration Team

12/20/2021 (Permalink)

When you have property damage it's important to hire a trusted team like SERVPRO of Northwest Spokane to take care of your restoration needs. Our team offers water, fire, and mold cleanup along with restoration services for both residential and commercial properties. Here are some of the reasons why we are the right choice for you.

Specialization

Not all companies have the industry knowledge and expertise to provide specialized restoration work. We do. Our IICRC certified team is equipped to handle biohazard cleanup, document restoration, dry cleaning, reconstruction and more along with the more basic restoration work we do for smoke, water, and fire-damaged properties. We have specific training in each of these areas and more so there's no guesswork involved. 

Disaster Recovery

We are capable of mounting disaster recovery solutions on a large scale. The experience and expertise as well as the organizational competence of our team make that possible. If you need restoration and reconstruction assistance, consider our track record.

Tailored Solutions

We don’t offer cookie-cutter solutions. We ask you about what you need. We provide restoration plans based on our assessment of your property. That’s why you can count on us to deliver restoration work that addresses the needs of your property, all while helping you stay well within your budget. And we’re experienced in dealing with insurance companies. We can help you get your claim processed properly.

Customer Service

We understand how devastating it is for people to lose their properties and belongings to fire, smoke, storm, or water damage. That’s why our teams are trained to work efficiently and swiftly. As soon as we arrive on the scene, we don’t waste a moment. We know how important it is to get started on restoring and saving what we can. We treat your home or facility as well as your furniture, valuables, and other belongings with respect.

24-Hour Emergency Response

The team at SERVPRO of Northwest Spokane is available to answer your calls and requests 24 hours a day. We know that disasters can strike at any time. Call us today to learn more about the help we can extend to you and your family. We’re here for you 24/7 at 509-487-4700.

Use These Tips to Prevent Water Damage to Your Spokane Home

8/25/2021 (Permalink)

When undetected moisture seeps into the wood construction of your home, it not only weakens the wood but it is an invitation to carpenter ants and termites. Be careful!
 
Knowing how to prevent water damage is something every homeowner should be familiar with. Here are some suggestions.
 
Drainage is Critical
 
Poor drainage is a recipe for disaster. When water does not drain away from your home it can weaken your foundation and cause your home to settle giving you sloping floors or uneven walls with cracks, resulting in even more opportunities for water to enter your home.
 
Check your gutters regularly for blockages. Pine needles, especially here in the beautiful Northwest, are a constant source of obstructions in rain gutters. Failure to deal with these blockages can cause water to run over the edges of your gutter and pool next to your foundation.

A leaky foundation can be difficult to spot. Water can seep slowly into your basement and appear as simply a damp spot on your unfinished basement floor. If your basement is carpeted, you may not even notice this moisture at all until it results in a musty odor or even mold. If this happens, your best bet is to call SERVPRO of Northwest Spokane to help you locate the source and deal with the problem.
 
Check Your Sump Pump Often 
 
Many homes in our area have sump pumps that "lift" water from the depths of your basement or foundation into your sewer line. This critical piece of equipment must be kept in working order at all times. Check your sump pump especially when there is a threat of significant precipitation.
 
How to Spot Water Leaks 
 
Small but consistent leaks cause mildew and mold, rot, and encourage the presence of carpenter ants and termites. If you are quick to fix a leak, you may save your home from long-term damage. 
 
Leaks can show as dark stains under pipes inside sink cabinets as well as stains on ceilings.

Take a close look at your roof at least once per year. Be sure to note and replace loose or damaged shingles. Check around flashing for leaks and be sure to inspect caulking for cracks.

Call the Pros

If you find a leak you should call the professionals at SERVPRO of Northwest Spokane to have the source identified and the leakage stopped. Our professionals are IICRC certified and are available 24/7. Just call us at 509-487-4700.

Flooded Basement? You Need SERVPRO of Northwest Spokane!

8/25/2021 (Permalink)

As most everyone knows, our beautiful Inland Northwest is susceptible to long periods of intense rain which can cause flooding even in the most well-built basement. Finding standing water in your basement can be a homeowner's worst nightmare. 

Quickly Remove the Water

If there is standing water in your basement, your first reaction will be to find a way to remove the water. This will require a wet vac at the very least and likely some sort of pumping system at the most. Many homeowners will have a wet vac, but very few will have any sort of pumping system beyond their overwhelmed sump pump. Getting the water out of your basement quickly helps to prevent further damage. It's one good reason to call the experts at SERVPRO of Northwest Spokane. Our water damage restoration teams have specialized equipment to remove the water from your basement--no matter how much water there is.

Dry the Surfaces

After the standing water is gone, it's important to quickly and thoroughly dry all the surfaces. This includes flooring and walls. Drywall will likely have to be removed just above the water line for the drying process to be complete. SERVPRO of Northwest Spokane has industrial-grade drying equipment that can accomplish this task much more quickly than anything available to a homeowner. Getting things dried out quickly helps to prevent further damage and discourages the growth of mold. Our technicians are also equipped with professional-grade moisture detection equipment to make certain that hidden moisture is also removed. 

Inspect HVAC and Other Basement Equipment

It's possible that the flood water damaged some of your HVAC system or appliances. SERVPRO of Northwest Spokane can evaluate these damaged items and recommend action.

Restore the Damage

This often includes the replacement of flooring which is too badly damaged to be restored and may even involve replacing some wall structures. Once again, the team at SERVPRO of Northwest Spokane is highly trained and qualified in restoring water damaged areas of your basement--regardless of how severe the damage. They are a flooded homeowner's best friend. 

If you have a flooded basement, regardless of the source of the water or scope of the flood, SERVPRO of Northwest Spokane is the trusted resource in Spokane for homeowners who want their restoration work done quickly and professionally. Just call them anytime 24/7 and they'll respond faster to your disaster. You can reach them at 509-487-4700.

Worried About Wildfire Smoke in Your Indoor Air?

8/3/2021 (Permalink)

Hazy, smoke-filled skies Air scrubbers are a great way to remove wildfire smoke and pollutants from the air in your home or office.

Wildfire season is in full swing in the Inland Northwest. It seems to have started earlier this year and has only become worse as the summer has progressed. Many of our customers are concerned about the effects of exposure to smoke during this troublesome time of the year.

Wildfire Smoke Contains Gases and Particulates

Wildfire smoke often contains gases and particulate matter from burning vegetation and other materials. This can even be a problem for people who are well outside the immediate area of the fire as the smoke and particulates can spread for hundreds of miles. When smoky conditions persist in your outdoor environment it’s very likely that the same smoke is penetrating your home or office.

If you feel that poor air quality from wildfire smoke—or any other source—is impacting your home or place of business, you have a solution right at your fingertips. A quick phone call to SERVPRO of Northwest Spokane will give you access to professional, industrial strength air scrubbers.  These devices can be deployed in your home or office to clean your indoor air and restore it to pristine quality. Our air scrubbers feature a two-stage filtration system that captures larger particulates such as household dust, followed by a professional HEPA filter that captures 99.7% of the small particles down to 0.3 microns. This effectively removes wildfire pollutants.

The Difference Between Air Purifiers and Air Scrubbers

You might be thinking that you don’t have to worry about your indoor air quality because you have an air purifier. While air purifiers and air scrubbers both use negative ions to do their work, the air scrubber has a decided advantage in that it can not only clean particles from the air, but can also remove settled dust and bacteria. As a result, air scrubbers are much more efficient at creating an indoor air environment that is free not only of wildfire smoke, but other odors and pollutants that may be in your home or office. 

Call Now to Get Air Scrubbers and Clean Your Air!

SERVPRO of Northwest Spokane has technicians on staff who are IICRC certified and trained in the use of this specialized equipment and can quickly create a solution for your indoor pollution issues. Just give us a call at 509-487-4700 anytime 24/7.

Finding the Right Restoration Company for Your Commercial Property

7/30/2021 (Permalink)

Choosing a commercial restoration and cleaning firm isn’t rocket science. But you’ll want to pick a trustworthy team to take care of your property. Before you settle on a selection, here are some suggestions you’ll want to keep in mind.

Know the History

How long has the firm been around? What kind of experience does the company have in commercial restoration jobs--not just residential? A newly minted firm might not have the resources necessary to handle this for you. Past behavior is the best predictor of future results. You’ll want a company that delivers consistently outstanding results.

Ask About Customization

Some firms provide restoration packages. Are those solutions right for what you need? Don’t hesitate to discuss alternate options or arrangements with the firm. The team might come up with a package that’s ideal for your budget and property.

Learn About Employee Training

What kind of training do the contractors have? What credentials and qualifications? Are they IICRC certified and licensed to work in your area? The crew must have experience in the kind and scope of commercial restoration project you have in mind.

Find Insured Contractors

Accidents can happen. Hiring a team of licensed and insured contractors is a sound way to protect yourself and your assets.

Come Up with a Plan

Pros come to check out your property and provide a plan that includes which areas are good for renovation and which ones need to be torn down and rebuilt completely. If they don't present a plan, they're probably not right for you.

Get More Details

An established firm will have no problem walking you through the plan. If the contractor can’t provide more details about the process, that’s a red flag. Get help elsewhere.

SERVPRO of Northwest Spokane is ready to help you with any size of commercial restoration project. We are IICRC certified and available for your call anytime 24/7. Call us at 509-487-4700.

Leave Fire and Smoke Damage Restoration to the Experts

7/30/2021 (Permalink)

Attempts to perform fire and smoke damage restoration on your property and belongings should only be undertaken by experts. Restoring your property after a fire can be a complex and technical process when done correctly. If you’ve experienced a fire and you want to stay safe and get the best possible restoration results, here’s some helpful advice.

Minimize Exposure

Don’t try to breathe in air that’s been contaminated by smoke or soot. If the property hasn’t been cleared yet, whether by local officials or by smoke damage restoration experts, you’ll want to stay away.

Wear Protective Gear

When you do venture onto the property for the first time, wear the proper protective gear. Without any protective gear, you might put yourself in danger when you step into the home in the aftermath of a fire.

Don’t DIY It

The worst mistake that property owners make is to take the restoration on their own. Don’t do that. Reading a few websites doesn’t make you an expert in fire and smoke damage restoration. You could injure yourself. You might not know enough about protective measures too. You’ll need pros to handle the problem. They have the knowledge, skills, and tools to ensure effective damage restoration.

Do Your Homework

Find a trusted team of experts for the restoration. Look for experience and an excellent track record. A firm that’s been in the business for years is a lifesaver. Longevity in the industry is an indication that you’re hiring the right team for the job. Also look for proper certifications. A good firm will be IICRC certified. That means they are trained in the latest restoration tools and techniques.

Read the Reviews

Look for client feedback. What do other customers think about the company? What do they say about the firm’s service level? What common problems or issues came up when they hired the company’s services? In today's world even the most careful and competent firms will have some negative reviews. In fact, if a firm has dozens of reviews without even one negative one, it might be a red flag. Whatever information you find will give you a sense of what to expect from the restoration service provider, enough to help you determine if you’re making a sound hiring decision.

Choose SERVPRO of Northwest Spokane

After a fire, you will likely experience some emotional stress. You’ll be concerned about the loss of your property and belongings. You want to be sure you select a restoration firm that understands not only the physical aspects of what you have been going through but the emotional aspects too. That comes from experience. For decades SERVPRO of Northwest Spokane has been a reliable partner for homeowners in their most devastating emotional state. You need a true partner in this time of loss. Call SERVPRO of Northwest Spokane. You can reach them anytime 24/7 at 509-487-4700.

Restoring Fire Damage in Spokane

7/30/2021 (Permalink)

Bedroom with extensive fire damage. No matter the scope of the fire damage on your property, the IICRC certified professionals at SERVPRO of Northwest Spokane can restore your property.

Fires can be devastating. Not only does fire damage surfaces, but the smoke generated and the water used to extinguish the fire can make things even worse. But fire damage can be restored. In order for that to happen, several things must be done.

Handling the Fire’s Damage

The fire damage itself may not only include the actual furnishings and items burned, but also the structural components of the home such as drywall, studs, floor joists, and roof trusses. All damaged furnishings need to be removed. Additionally, electrical wiring and plumbing repairs may be necessary.  Restoring the structural integrity of the home is the first priority.

Minimizing Water Damage

Cleaning up the water damage fast is important since it only takes a matter of hours before mold can begin to grow. Removing all wet surfaces, including damaged drywall and flooring, may be necessary. Once this is done, those surfaces need proper cleaning and treatment to prevent mold growth.

Cleaning Up Smoke Damage

Fire damage cleanup nearly always involves smoke damage restoration. This may include cleaning surfaces, sanitizing the HVAC system, and painting rooms to lock out the scent of the smoke. Discoloration on surfaces also needs to be taken care of professionally to restore the property. This is not a task for untrained property owners. Doing this properly requires specialized training and equipment.

Invest in a Team Dedicated to Restoring Your Home

Getting your home to pre-fire condition is a complex process, but the IICRC certified team at SERVPRO of Northwest Spokane can help you with it right away. Give our team a call to learn more about the work we do in fire damage restoration. We are here for you 24-hours a day. Give us a call at 509-487-4700.

What to Do and Not Do After Storm Damage

7/30/2021 (Permalink)

Home with significant damage from fallen tree Storm damage to your Spokane home can be sudden and significant. It's best to call the professionals at SERVPRO of Northwest Spokane.

After a severe storm, you’ll need to carefully determine the extent of the damages that your property suffered. Here are a few do’s and don't’s to keep in mind.

Do’s

  • Talk to your insurance provider. You’ll need to consult them about the process. Find out how much of the damage is covered by your insurance. You might need to brush up on your policy, then, before you make that call.
  • Hire professionals. Look for trusted storm damage restoration experts to help you get your property in excellent shape again. With their honest assessment and comprehensive action plan, your property should be safe and habitable in no time.
  • Get repairs done right away. Don’t waste time waiting around. The longer you wait, the harder it’s going to be to restore your property and belongings to their pre-damaged condition. By hiring pros as soon as you can, you make it possible to lessen the repair and replacement costs. With quick action, you’ll have fewer losses.

Don’ts

  • Don't do it on your own. If there are plenty of signs that the structure isn’t stable, or you just don’t know what to do, leave it up to the experts to inspect your home or facility.
  • Don't hire the wrong team. When you look for a team, go for a trusted, reputable service provider. Check out their credentials and qualifications. Make sure you go over the reviews from other clients. Is a lot of the feedback positive? What kind of issues came up? Are there any recurring problems with the firm?
  • Don't choose cheap cost over quality. Always choose a storm damage restoration team that will give you the best value for your money. A company that is willing to deliver its best work at a competitive price is a much better option.

Finally . . .

Talk with the Experts at SERVPRO of Northwest Spokane. Experienced professionals have handled storm damage restoration for decades in the Spokane area. They are IICRC certified so you know that they’re trained in the latest techniques and are using the latest equipment. Call them anytime 24/7 at 509-487-4700.