Recent Posts

After a Sprinkler Snafu, Commercial Water Removal is Quickest Route to Restoring any Spokane Shop

1/30/2019 (Permalink)

Commercial After a Sprinkler Snafu, Commercial Water Removal is Quickest Route to Restoring any Spokane Shop SERVPRO Removes Water Keeping Shops Open in Spokane

Rapid Drying Mitigates Water Damage to Commercial Businesses

Sometimes, the best intentions in protecting our investments go awry. One of these instances might involve sprinkler systems that malfunction. Instead of protecting our assets in the event of a fire, they damage those same items when a sprinkler head comes loose. It does not even have to come off entirely for this to happen.

When your business floods because of a loose sprinkler head in your Spokane shop, the fastest commercial water removal is exactly what you need. At SERVPRO, We're Fastest To Any Size Disaster. We arrive as quickly as we can so no time is wasted, and your emergency is brought under control as soon as possible. Removing the standing water and excess moisture is paramount to ensuring that any potential damage is stifled before it can become a reality. 
 
Removing the water from a broken sprinkler head often means drying out not only your building but anything and everything between the sprinkler system and the floor. Merchandise, displays, carpeting, furniture and much more all face damage if allowed to remain saturated. Preventing subsequent damage is impossible unless water removal begins immediately. 
 
Depending on the type of materials involved, and any cross-contamination that might exist, we tailor our efforts to your specific needs to provide you with the best results possible. This is true no matter how small or large the catastrophe might be at your location. Some materials might need to be removed to a drier location, such as our facility for better processing, while other items can remain safely where they already exist. Either way, we are dedicated to providing you with the best in services during the entire process. 
 
Removing excess moisture from your building can be accomplished with the use of heaters, air movers, and dehumidifiers. Using these together increases each type of machine's efficiency, cutting the overall drying out period drastically. Water vapor removal is crucial to preserving inventory and keeping a shop open.
 
Some materials that are highly sensitive to contact with water might need specialized care to preserve it. Other items may be so fragile that no amount of attention can salvage them. Each item is always assessed on a case-by-case basis. SERVPRO makes it a point to explain all details of such matters with you, before disposing of anything. We understand that inventory may need to be photographed in such situations when damaged beyond repair or restoration. 
 
For the fastest response from start to finish, contact us, SERVPRO of Northwest Spokane. We are local and always ready, day or night. Our number is (509) 487-4700, and we are always available to answer your call.

Click here for the Spokane City Directory

Commercial Losses Bring Unique Challenges

1/30/2019 (Permalink)

Commercial Commercial Losses Bring Unique Challenges Water, fire and mold losses present challenges that are unique versus residential losses.

Flooding and water damage events at Spokane-area commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. Many business owners understand that the business downtime can be more devastating to the property damage -- we understand that many times the most important thing to Spokane-area businesses is to get back in business . . . fast.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Northwest Spokane

SERVPRO of Northwest Spokane specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We can be reached at (509) 487-4700.

Free Insurance CE Classes In Spokane, WA

1/30/2019 (Permalink)

Community Free Insurance CE Classes In Spokane, WA Free Insurance CE Classes In Spokane, WA - 2/6/2019

SERVPRO of Northwest Spokane, SERVPRO of South & West Spokane & Spokane County & SERVPRO of The Spokane Valley are offering FREE Insurance CE Course's in Spokane on February 6th hosted on the north side of Spokane at the Quality Inn on North Division. Please let me know as soon as possible if you are able to attend either or both of these classes.

WEDNESDAY FEBRUARY 6th

Understanding Mold in the Restoration Industry (4 Insurance Credit Hours)

Quality Inn Oakwood, N Division

8:00am-12:00pm (Check-In is at 7:30am)

WEDNESDAY FEBRUARY 6th

Mitigation Awareness & Response Seminar (2 Insurance Credit Hours)

Quality Inn Oakwood, N Division

1:00pm-3:00pm (Check-In is at 12:45pm)

Muffins, Pastries, Lunch & Beverages Provided.

We would love for you and/or anyone else from your agency to attend and please share this information with any other agents/agencies who you think may be interested. We fly our instructor in from our Corporate Tennessee office.  Mary has several years experience in the insurance industry as both an agent and agency owner and she does an excellent job by teaching the classes with humor and hands-on learning that keeps you engaged!  I also have fun giveaway's for class attendees, leaving you with an opportunity to leave with something really cool! We are looking forward to your participation.


Please confirm that we will see you Wednesday 2/6 by emailing jess@SERVPROnwspokane.com and also, please feel free to forward this information to your friends in the industry - all are welcome!  

3 Simple Ways To Prepare Your Home for a Storm

11/23/2018 (Permalink)

Storm Damage 3 Simple Ways To Prepare Your Home for a Storm Storm damage to home in Spokane, WA

Steps To Help Minimize The Chances Of Flooding

Being in the path of a severe storm in Spokane, WA can be overwhelming. Not only do you have to think about your safety, but you also have to consider the damage that your home might sustain from flood water. Thankfully, there are a few simple steps you can take to help minimize the chances of flooding or other issues.


1. Check Your Gutters

Your gutters are one of your home’s main ways of preventing water from leaking into your home. However, they likely won’t work properly if they aren’t clean. Leaves, sticks and other debris can get stuck in the gutters, which can lead to water damage in your home. Double check that they are clear before it starts raining. Additionally, check for damage to your gutters so you have time to repair them before the storm hits. This will reduce the chances of a flooded building.

2. Inspect Trees Around Your Home

Flood water isn’t the only thing you need to look out for when preparing for a storm. If you live in an area surrounded by trees, then you should consider having your trees trimmed before the storm arrives. Trees that still have a lot of leaves on them or have particularly heavy branches are more likely to fall due to heavy wind and rain. Furthermore, you might see branches that already look like they are about to detach and fall, which should be removed immediately.

3. Do Your Homework

Sometimes, even when you do everything right, there is nothing you can do to prevent flood water from entering your home. Finding a storm damage restoration company beforehand can help relieve stress if your home winds up needing repair. It’s also a good idea to keep important phone numbers in a safe location. If you do not evacuate, have an emergency kit and be prepared for an extended time without power.

It can be helpful to take these steps when you know a storm is headed your way. Ensure your gutters are clear, your trees are trimmed, and you are prepared with emergency items. These things can reduce water damage, stress and danger during a storm.

Water Damage: Three Important Facts

11/23/2018 (Permalink)

Water Damage Water Damage: Three Important Facts Water loss in a Spokane, WA home

You may be worried about water damage if you recently experienced a pipe burst in your Spokane, WA home. Such situations can cause flooding and other issues but try not to panic. Instead, learn about the following three facts, so you can be prepared for any future problems that arise.

  1. Damage

When water enters your home, it can damage many different structures. However, the severity of the damage can vary widely. There are three recognized classes of water damage:

  • White or Category 1 Water Damage: This is clean water.
  • Gray or Category 2 Water Damage: This is often waste water.
  • Black or Category 3 Water Damage: This is considered contaminated water.

Category 3 damage is urgent and requires quick cleanup, while Category 1 water is not contaminated, but still requires rapid cleanup. A broken water line that leads to a pipe burst typically will only result in Category 1 damage as long as the matter is quickly addressed.

2. Restoration 

Taking advantage of mitigation services is not always just a practical move. In cases where you are dealing with complicated damage, such as when clean water is left to sit for too long, a service may be necessary. Most trained workers will arrive on the scene quickly, assess the damage and take measures to restore your property.

3. Salvage

You may think that the random valuables around your home cannot be saved after a water damage incident however, this is not always the case. Technicians such as those mentioned above can typically help you remove certain furniture and personal items and may even offer move-out assistance to help you preserve items before they get damaged. Most professionals also understand that your keepsakes are precious and may attempt to restore photographs and other keepsakes.

A pipe burst at home is never fun, but understanding the issue at hand helps. If you put an action plan into place, you have a better chance of returning to normal life sooner rather than later.

Dropping Temperatures & Freezing Pipes

11/23/2018 (Permalink)

Storm Damage Dropping Temperatures & Freezing Pipes Do NOT Let Your Pipes Freeze!

Which Pipes Are Vulnerable to Freezing?

  • Pipes located on the outer walls of the home
  • Pipes located in unheated garages, attics, crawl spaces and basements
  • Copper pipes
  • Galvanized pipes
  • Uninsulated pipes

So What if Your Pipes Freeze?

When temperatures drop, water freezes and expands causing pipes to burst.

A burst pipe can result in a water leak. Ruptured pipes and water damage can cost thousands of dollars to repair. The amount of damage depends on where the burst occurs, how long it takes to catch the problem, and how much water is leaking from the pipe.

Prevent Your Pipes From Freezing.

  • Install Insulation.
  • Insulate pipes on the outside of your home .
  • When temperatures drop, open your faucets to a slow dribble.
  • Open cabinets for warm air to circulate through your home.
  • Keep the thermostat set to the same temperature during the night and day.
  • If you leave your home for extended periods of time leave your heat on at 55 degrees.

What Do You Do if Your Pipes Freeze?

  1. Turn off the main water valve.
  2. Call a professional plumber.
  3. Call an IICRC certified restoration & mitigation company.

SERVPRO's Water Restoration Process:

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call us at 509-487-4700 if you have any questions or concerns.

Are You Prepared for Winter Weather?

11/23/2018 (Permalink)

Storm Damage Are You Prepared for Winter Weather? Be Prepared!

Prepare Your Business for Winter Weather

  • Check your business property for low hanging tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviated flood hazard potential.
  • Inspect handrails, stairways and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present .
  • Ask our highly trained SERVPRO professionals about starting an Emergency Ready Profile for your business.

Prepare Your Home for Winter Weather

  • Keep cabinet doors open during cold spells this allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets , especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl or crawl space and turn it to “off”.
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage

Commercial Water Damage

10/18/2018 (Permalink)

Commercial Commercial Water Damage Commercial Water Damage Events Present Unique Challenges

Restoring Your Spokane Commercial Property After A Water Damage Event

Flooding and water damage events at Spokane, WA commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Northwest Spokane

SERVPRO of Northwest Spokane specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Mold in Schools and Commercial Buildings

10/18/2018 (Permalink)

Commercial Mold in Schools and Commercial Buildings Extensive mold on walls and ceiling

Molds can be found almost anywhere; they can grow on virtually any organic substance, as long as moisture and oxygen are present. There are molds that can grow on wood, paper, carpet, foods, and insulation. When excessive moisture accumulates in buildings or on building materials, mold growth will often occur, particularly if the moisture problem remains undiscovered or unaddressed. It is impossible to eliminate all molds and mold spores in the indoor environment. However, mold growth can be controlled indoors by controlling moisture indoors.

Molds reproduce by making spores that usually cannot be seen without magnification. Mold spores waft through the indoor and outdoor air continually. When mold spores land on a damp spot indoors, they may begin growing and digesting whatever they are growing on in order to survive. Molds gradually destroy the things they grow on.

Many types of molds exist. All molds have the potential to cause health effects. Molds can produce allergens that can trigger allergic reactions or even asthma attacks in people allergic to mold. Others are known to produce potent toxins and/or irritants. Potential health concerns are an important reason to prevent mold growth and to remediate/clean up any existing indoor mold growth.

Since mold requires water to grow, it is important to prevent moisture problems in buildings. Moisture problems can have many causes, including uncontrolled humidity. Some moisture problems in buildings have been linked to changes in building construction practices during the 1970s, 80s and 90s. Some of these changes have resulted in buildings that are tightly sealed, but may lack adequate ventilation, potentially leading to moisture buildup. Building materials, such as drywall, may not allow moisture to escape easily. Moisture problems may include:

  • Roof leaks
  • Landscaping or gutters that direct water into or under the building
  • Unvented combustion appliances
  • Delayed maintenance or insufficient maintenance are also associated with moisture problems in schools and large buildings

Moisture problems in portable classrooms and other temporary structures have frequently been associated with mold problems. When mold growth occurs in buildings, adverse health problems may be reported by some building occupants, particularly those with allergies or respiratory problems. Remediators should avoid exposing themselves and others to mold-laden dusts as they conduct their cleanup activities. Caution should be used to prevent mold and mold spores from being dispersed throughout the air where they can be inhaled by building occupants.

If you are a facilities manager, maintenance supervisor or property manager and you have a mold issue; please call SERVPRO of Northwest Spokane, (509) 487-4700.

Choosing Relevant Cleaning Actions During Fire Damage Restoration In Spokane

10/18/2018 (Permalink)

Fire Damage Choosing Relevant Cleaning Actions During Fire Damage Restoration In Spokane You need cleaning services as part of the restoration procedures after experiencing a fire damage incident.

Cleaning Actions During Fire Damage Restoration

You need cleaning services as part of the restoration procedures after experiencing a fire damage incident. Cleaning aims to remove the soils or any soot particles from the surface. Our technicians will go over some of the cleaning actions we perform when offering cleaning services in Spokane. Before we select a cleaning action, we first look at the type of smoke particles and the surface of your property.

When our SERVPRO technicians are cleaning non greasy particles during fire damage restoration in Spokane, we start by using mechanical actions. It is a process that dislodges particles from surfaces before we can employ other cleaning processes that involve the use of solvent-based or water-based cleaning agents. Sometimes, surfaces can create strong bonds with the particles if you start by using liquid cleaning products before dislodging the excess residues.

In some situations, we might decide to make the particles slippery through a method known as lubrication. By lubricating, the bond between the surface and the soils weakens, making the residues to slide into the detergents. In cases where a substance chemically changes when it comes into contact with another substance, our SERVPRO technicians use chemical action. We use this method when it is not possible to remove residues from surfaces without altering their chemical formula. Removing oxidized stain from wool carpeting and cotton are some of the examples where we apply chemical actions.

Our SERVPRO technicians can also apply suspension and dispersion when cleaning your property. We begin by loosening the residues and then suspend and disperse them in the detergent. After that, we extract the cleaning product and the soils. When choosing a cleaning product, we have to consider whether the particles can dissolve in water or solvent-based cleaning agents.

SERVPRO of Northwest Spokane has highly trained and experienced restoration technicians who offer storm, mold, water, and fire damage restoration services. Call us at (509) 487-4700 and let us make it “Like it never even happened.”