Recent Posts

Finding the Right Restoration Company for Your Commercial Property

7/30/2021 (Permalink)

Choosing a commercial restoration and cleaning firm isn’t rocket science. But you’ll want to pick a trustworthy team to take care of your property. Before you settle on a selection, here are some suggestions you’ll want to keep in mind.

Know the History

How long has the firm been around? What kind of experience does the company have in commercial restoration jobs--not just residential? A newly minted firm might not have the resources necessary to handle this for you. Past behavior is the best predictor of future results. You’ll want a company that delivers consistently outstanding results.

Ask About Customization

Some firms provide restoration packages. Are those solutions right for what you need? Don’t hesitate to discuss alternate options or arrangements with the firm. The team might come up with a package that’s ideal for your budget and property.

Learn About Employee Training

What kind of training do the contractors have? What credentials and qualifications? Are they IICRC certified and licensed to work in your area? The crew must have experience in the kind and scope of commercial restoration project you have in mind.

Find Insured Contractors

Accidents can happen. Hiring a team of licensed and insured contractors is a sound way to protect yourself and your assets.

Come Up with a Plan

Pros come to check out your property and provide a plan that includes which areas are good for renovation and which ones need to be torn down and rebuilt completely. If they don't present a plan, they're probably not right for you.

Get More Details

An established firm will have no problem walking you through the plan. If the contractor can’t provide more details about the process, that’s a red flag. Get help elsewhere.

SERVPRO of Northwest Spokane is ready to help you with any size of commercial restoration project. We are IICRC certified and available for your call anytime 24/7. Call us at 509-487-4700.

Leave Fire and Smoke Damage Restoration to the Experts

7/30/2021 (Permalink)

Attempts to perform fire and smoke damage restoration on your property and belongings should only be undertaken by experts. Restoring your property after a fire can be a complex and technical process when done correctly. If you’ve experienced a fire and you want to stay safe and get the best possible restoration results, here’s some helpful advice.

Minimize Exposure

Don’t try to breathe in air that’s been contaminated by smoke or soot. If the property hasn’t been cleared yet, whether by local officials or by smoke damage restoration experts, you’ll want to stay away.

Wear Protective Gear

When you do venture onto the property for the first time, wear the proper protective gear. Without any protective gear, you might put yourself in danger when you step into the home in the aftermath of a fire.

Don’t DIY It

The worst mistake that property owners make is to take the restoration on their own. Don’t do that. Reading a few websites doesn’t make you an expert in fire and smoke damage restoration. You could injure yourself. You might not know enough about protective measures too. You’ll need pros to handle the problem. They have the knowledge, skills, and tools to ensure effective damage restoration.

Do Your Homework

Find a trusted team of experts for the restoration. Look for experience and an excellent track record. A firm that’s been in the business for years is a lifesaver. Longevity in the industry is an indication that you’re hiring the right team for the job. Also look for proper certifications. A good firm will be IICRC certified. That means they are trained in the latest restoration tools and techniques.

Read the Reviews

Look for client feedback. What do other customers think about the company? What do they say about the firm’s service level? What common problems or issues came up when they hired the company’s services? In today's world even the most careful and competent firms will have some negative reviews. In fact, if a firm has dozens of reviews without even one negative one, it might be a red flag. Whatever information you find will give you a sense of what to expect from the restoration service provider, enough to help you determine if you’re making a sound hiring decision.

Choose SERVPRO of Northwest Spokane

After a fire, you will likely experience some emotional stress. You’ll be concerned about the loss of your property and belongings. You want to be sure you select a restoration firm that understands not only the physical aspects of what you have been going through but the emotional aspects too. That comes from experience. For decades SERVPRO of Northwest Spokane has been a reliable partner for homeowners in their most devastating emotional state. You need a true partner in this time of loss. Call SERVPRO of Northwest Spokane. You can reach them anytime 24/7 at 509-487-4700.

Restoring Fire Damage in Spokane

7/30/2021 (Permalink)

Bedroom with extensive fire damage. No matter the scope of the fire damage on your property, the IICRC certified professionals at SERVPRO of Northwest Spokane can restore your property.

Fires can be devastating. Not only does fire damage surfaces, but the smoke generated and the water used to extinguish the fire can make things even worse. But fire damage can be restored. In order for that to happen, several things must be done.

Handling the Fire’s Damage

The fire damage itself may not only include the actual furnishings and items burned, but also the structural components of the home such as drywall, studs, floor joists, and roof trusses. All damaged furnishings need to be removed. Additionally, electrical wiring and plumbing repairs may be necessary.  Restoring the structural integrity of the home is the first priority.

Minimizing Water Damage

Cleaning up the water damage fast is important since it only takes a matter of hours before mold can begin to grow. Removing all wet surfaces, including damaged drywall and flooring, may be necessary. Once this is done, those surfaces need proper cleaning and treatment to prevent mold growth.

Cleaning Up Smoke Damage

Fire damage cleanup nearly always involves smoke damage restoration. This may include cleaning surfaces, sanitizing the HVAC system, and painting rooms to lock out the scent of the smoke. Discoloration on surfaces also needs to be taken care of professionally to restore the property. This is not a task for untrained property owners. Doing this properly requires specialized training and equipment.

Invest in a Team Dedicated to Restoring Your Home

Getting your home to pre-fire condition is a complex process, but the IICRC certified team at SERVPRO of Northwest Spokane can help you with it right away. Give our team a call to learn more about the work we do in fire damage restoration. We are here for you 24-hours a day. Give us a call at 509-487-4700.

What to Do and Not Do After Storm Damage

7/30/2021 (Permalink)

Home with significant damage from fallen tree Storm damage to your Spokane home can be sudden and significant. It's best to call the professionals at SERVPRO of Northwest Spokane.

After a severe storm, you’ll need to carefully determine the extent of the damages that your property suffered. Here are a few do’s and don't’s to keep in mind.


  • Talk to your insurance provider. You’ll need to consult them about the process. Find out how much of the damage is covered by your insurance. You might need to brush up on your policy, then, before you make that call.
  • Hire professionals. Look for trusted storm damage restoration experts to help you get your property in excellent shape again. With their honest assessment and comprehensive action plan, your property should be safe and habitable in no time.
  • Get repairs done right away. Don’t waste time waiting around. The longer you wait, the harder it’s going to be to restore your property and belongings to their pre-damaged condition. By hiring pros as soon as you can, you make it possible to lessen the repair and replacement costs. With quick action, you’ll have fewer losses.


  • Don't do it on your own. If there are plenty of signs that the structure isn’t stable, or you just don’t know what to do, leave it up to the experts to inspect your home or facility.
  • Don't hire the wrong team. When you look for a team, go for a trusted, reputable service provider. Check out their credentials and qualifications. Make sure you go over the reviews from other clients. Is a lot of the feedback positive? What kind of issues came up? Are there any recurring problems with the firm?
  • Don't choose cheap cost over quality. Always choose a storm damage restoration team that will give you the best value for your money. A company that is willing to deliver its best work at a competitive price is a much better option.

Finally . . .

Talk with the Experts at SERVPRO of Northwest Spokane. Experienced professionals have handled storm damage restoration for decades in the Spokane area. They are IICRC certified so you know that they’re trained in the latest techniques and are using the latest equipment. Call them anytime 24/7 at 509-487-4700.

How to Find the Right Restoration Company

7/28/2021 (Permalink)

Thoroughly vetting a company before you hire one for your commercial restoration and cleaning needs is a smart move. Asking the right questions makes this easier. If you’ve had a fire or flood or water damage, etc., your needs may be urgent. If you have thought about some of these issues in advance, it will be helpful.

What are your needs?

Before anything else, make sure you understand what you need from the firm. Fire or flood restoration? Water damage restoration? Mold removal and remediation? Some firms offer specialized services and use specialized equipment and processes specifically for these restorations. Some have special certifications. It’s always good to go with a firm that is IICRC Certified. This helps you to be confident that the firm has received the proper training to handle your disaster restoration and cleanup. Professional firms will do a customized assessment of your needs and then recommend a specific set of solutions.

Do they have reviews?

A firm that’s been around for years should have more than enough positive reviews from happy clients. A company that’s also proud of its work and the service quality it delivers will be more than happy to direct you to those reviews. If the firm doesn’t have any, that’s a red flag.

What do the reviews say?

When you look up the reviews, look over them to gain more insight into how the firms serviced their clients, what they did to help, what kind of customer service they are able to deliver. All the information you find will help you figure out if you're choosing the right restoration crew. Remember also, that most businesses—especially those that have been in business a long time--will have an occasional bad review. If a company has dozens of reviews and none of them are negative, that can be a red flag pointing to fake reviews. Pay attention to their responses to negative reviews. Sometimes people write negative reviews and post them to the wrong company—especially if the company is a franchise business.

What are their rates?

Price is a factor, but it shouldn’t be the only one on your list. Using cost as a measure of what makes quality service isn’t accurate. You want to get the best value for your money instead, all while still receiving the level of restoration and cleaning service your property requires. Additionally, you’ll want a firm that is experienced in dealing with insurance companies, as you will likely be filing a claim for cleaning and restoration work from a fire or flood.

Choose SERVPRO of Northwest Spokane

SERVPRO of Northwest Spokane is the preferred restoration company in Spokane. If your business has experienced a disaster or even just needs a deep clean, they should be your first call. They are available to respond to your emergency 24/7. Call them at 509-487-4700.

When Disaster Strikes Call SERVPRO of Northwest Spokane

7/16/2021 (Permalink)

SERVPRO Equipment at a disaster site. No matter the size or scope of your disaster, SERVPRO of Northwest Spokane is ready to help 24/7.

When a disaster strikes your home or business you may also be at a loss as to where exactly to start on the repair and restoration process. Our team at SERVPRO of Northwest Spokane should be your first call. We are available 24 hours a day to provide you with fast, reliable cleanup services no matter the type or scope of your disaster.

Disasters can take many forms. Fire, flood, storm damage, water leaks, sewage back up, mold, hoarder, or crime scene cleanup or biohazard contamination. All of these issues and more can be addressed with one phone call to SERVPRO of Northwest Spokane.

Protecting Your Space and Your Safety

It's important to prevent the problem from becoming worse. For example, if you have fire, flood, or storm damage to your property after it is safe to do so, you need to board up and secure the space. Our team has the equipment and resources to do that. We can tarp the roof and other areas to prevent water from continuing to damage your structure and add temporary fencing to prevent access to unsafe or contaminated areas. Preventing further issues is always the first step.

Debris Removal

From here, your property needs to have the damage assessed and the damaged or contaminated material removed from it. This includes any type of material that is saturated with water, as well as any type of damage to furniture and nonrepairable structures. You also need to ensure that all drywall and flooring that cannot be cleaned is removed.

Sanitization and Restoration

Our team then goes to work to restore these areas for you. We work to properly clean and sanitize your property for you, removing smoke odor or damage as well as water damage and risk of bacteria and viruses. We then work to handle any mold that has become a concern. After all of this, our licensed and certified restoration team can rebuild necessary structures. No matter the type of scope or your disaster one call to SERVPRO of Northwest Spokane will bring you immediate help every step of the way. Call us 24/7 at 509-487-4700.

When Storm Damage Strikes, Call SERVPRO of Northwest Spokane

7/14/2021 (Permalink)

Quick removal of damaged property from flood or storm is essential for the safety and structural integrity of your Spokane property. Using professional-grade equipment is an important part of the process. Testing devices can help in finding hidden water damage that could be ruining your subfloors, drywall and more. Advanced drying processes will aid in the cleanup and make certain your property is restored to its previous condition. 

Fast Assistance for Spokane Storm and Flood Damage Cleanup 

There are many ways storm damage can surprise you. A leaky roof after a heavy rainstorm or strong thunderstorms that come quickly and leave a huge amount of water. Sometimes this sudden influx of water can even cause toilets to overflow, leading to serious issues with contaminated water.

SERVPRO of Northwest Spokane can quickly be on the scene with submersible pumps (sump pump), truck-mounted pumps and wet vacuums. Our trained and certified technicians can also use moisture detectors and hygrometers to detect flood damage in hidden places.  Even infrared cameras can help find hidden water behind walls or in hard-to-see spaces. Professional grade extraction machines can be deployed to remove most of the water. When the standing water has been removed, industrial-grade dryers and dehumidifiers are used to make certain everything is thoroughly dried.

Call SERVPRO of Northwest Spokane Quickly
It’s critical that you contact SERVPRO of Northwest Spokane immediately when storm and flood damage occurs. We are ready for your call 24/7. The faster our team can get started on the water removal and recovery process, the higher the likelihood that your home and possessions can be restored.

SERVPRO of Northwest Spokane provides emergency water restoration services 24 hours a day, 7 days a week – including all holidays. Call us at 509-487-4700.

When Flooding Happens to Your Spokane Property You Need SERVPRO of Northwest Spokane

7/14/2021 (Permalink)

Home with standing water No matter how serious the flooding, SERVPRO of Northwest Spokane can handle it.

It might surprise you how a flash flood from a strong thunderstorm can impact your Spokane neighborhood. Unwelcome water can quickly cause great damage to your home and possessions. Even after the water is gone, it can leave behind dangerous mold. Your best bet is to call a professional team to remove the water, repair the damage, and restore your property to its original condition.

An IICRC trained and certified team from SERVPRO of Northwest Spokane can be at the scene of your storm damage within minutes of your call 24/7. Specialized equipment will make quick work of removing the water in your home and begin the drying process. Technicians with state-of-the-art moisture detection equipment and hygrometers can find water wherever it might be hiding and causing damage to your house.  Infrared cameras can detect water, even inside walls and crawl spaces.

Industrial grade dehumidifiers and air movers can be deployed throughout your property to aid in the drying process.
SERVPRO of Northwest Spokane has a staff of highly skilled and IICRC certified professionals that are experienced in using this specialized equipment and the processes necessary to clear your home of unwanted moisture and then restore it to its pre-flood condition.

Locally Owned Company with National Storm Resources

SERVPRO of Northwest Spokane is a locally owned business. We live and work in this community too. We are close by and ready to respond to storm and disaster events. We are proud to be an active member of the Spokane community and want to do our part to make our community the best it can be. When you have storm damage, give SERVPRO of Northwest Spokane a call. We’re available 24/7 at 509-487-4700.

If You Have Water Damage You Need a Professional Inspection

7/14/2021 (Permalink)

When flooding occurs in your home, water can rapidly seep into hidden areas. Even though you may think the flooding is localized, that is often not the case. It can be hard to know where exactly the damage is because you are unsure precisely how much of your home is wet. Our team can help you to determine the extensiveness of your water damage with a complete inspection. Using the latest techniques and sensitive professional equipment, we can find areas where moisture is present.

Advanced Inspections Are Necessary

When a water line breaks, a storm causes water to enter into the home, or any other water event occurs, the water that was in your home can easily travel throughout the space. This includes adjoining areas. It can also climb up the drywall by saturating into these materials. It can saturate your furniture, too. During an advanced water damage inspection, we can find exactly where it went and ensure that we can properly remove it and any damage it causes.

Sanitizing the Space

Water damage inspections also tell us where we need to clean and sanitize. The goal is always to limit the risk of mold growth. Our team will take every step possible to prevent it from occurring. If mold is present, we can offer mold remediation services to remove it.

Call SERVPRO of Northwest Spokane for the help you need with water damage. Let us provide a full inspection to determine the scope of the problem. We are ready for your call anytime 24/7. You can reach us at 509-487-4700.

Broken Water Line Flooding Your Home? Here's What to Do.

7/14/2021 (Permalink)

Water damage in a basement No matter the scope of the water damage in your home or business, SERVPRO of Northwest Spokane can remove the water and restore your property.

When a water line breaks in your home, water can come rushing into your home. Within a matter of seconds, you could have an inch of water in your basement. The longer that water line is left running the more likely your home can have significant damage – and it can typically take several minutes to simply figure out how to shut off the supply. Then the damage is done.  Now what?

Water Extraction and Drying Out

The first step is always to remove the water from the space and to get this done by the fastest method possible. That’s when it’s important to have SERVPRO of Northwest Spokane on your team.  Our professional water extraction tools and our trained technicians are available to help you 24/7. We can safely remove all standing water quickly, regardless of the size and scope of the problem. From there, it becomes necessary to dry out the property. While time will dry it out on its own, the longer water sits there, the more likely it is for mold to grow. Our state-of-the-art technology will speed up this process safely and get your home dry as soon as possible.

What Happens Then?

Sanitizing your home will likely be necessary after all water-damaged debris is removed. In some cases, mold remediation is needed to ensure these surfaces are properly cleaned and mold removed. Our team will ensure this is done properly for you.

You do not have to deal with a water line break like this on your own. Instead, allow our team at SERVPRO of Northwest Spokane to do the cleanup work for you. Give us a call anytime for immediate help.  You can reach us 24/7 at 509-487-4700.