SERVPRO of Northwest Spokane Employee Photos

Steve Knight

Steve Knight

Steve is the hands-on Owner of SERVPRO Of Northwest Spokane. With dozens of years experience in the Construction and Restoration industry, Steve's driving motivation is to provide high quality, honest service at a fair price. Growing up in Colville WA, Steve still believes in small town values including honest and hard work. Steve's passions include cycling, triathlons and hunting as well as spending time with his family - Steve is the proud father of 3 boys.

Chris M.

Chris M.

Rebuild/Construction Crew Lead

Chris is one of our main Construction Crew Leads, with over 20 years of construction experience. Chris' hobbies include fishing and spending time with his 2 daughters.

Stephanie S.

Stephanie S.

Stephanie is the Office Manager at SERVPRO Of Northwest Spokane and has been with us from the beginning. Working in virtually every capacity, Stephanie has several years of industry experience and has several certifications from the Institute of Inspection Cleaning and Restoration Certification (IIRC) including Water Damage Restoration Technician (WRT) and Fire and Smoke Restoration Technician (FSRT).

As Office Manager, Stephanie manages and communicates with all team members to stay updated on jobs, documentations and any other issues. Stephanie works closely with Steve and the Crew Chiefs to ensure each and every job is completed according to the Standard Of Excellence mandated by the owner of SERVPRO Of Northwest Spokane, Steve Knight.

A native of the West Side of Washington State, Stephanie now makes her home north of Spokane with her young, active family. When not working, Stephanie's passions include her kids, sports, horses and the outdoors.

Jess Hockett

Jess Hockett

Jess is the Director of Sales & Marketing at SERVPRO Of Northwest Spokane.

Jess' entire professional career has been invested in business development and marketing with a focus on the development and implementation of creative strategies to help businesses grow.

As Director Of Sales & Marketing at SERVPRO Of Northwest Spokane, Jess is responsible for developing, planning and implementing all sales, marketing & product development plans and activities. Additionally, Jess develops and grows relationships with industry professionals within the Spokane area.

A lifelong resident of Spokane and active father of 2 boys, Jess' passions include spending time with his boys, baseball, classic cars, music and the outdoors.

Rachael Hoglin

Rachael Hoglin

Since 1997 Rachael has been with SERVPRO. As an Office Manager with previous years as an Estimator and Project Manager she brings one of a kind knowledge.

Bruce Groshong

Bruce Groshong

Bruce is the Marketing Manager at SERPVRO of Northwest Spokane, while also managing our Human Resources department. He is an exceptional member of our team with his knowledge and professionalism.

Sandra Teal

Sandra Teal

Sandra is the Commercial Business Development Specialist here at SERVPRO of Northwest Spokane. She is also actively involved as an American Red Cross volunteer and as an Ambassador for the West Plains Chamber.

Sandra moved to Spokane in 2004 and has over 15 years of sales & marketing experience working within the construction industry. She represents our company as a member of several business groups and associations and loves working within the business community.

Sandra’s passions include spending time with her family and friends, boating, and traveling. She has lived primarily in the Pacific Northwest and loves the excitement of our changing seasons.

Andrew McNeil

Andrew McNeil

Andrew has become a valuable member of our team at SERVPRO of Northwest Spokane after joining us a year ago. Andrew get the job done and never backs down from a challenging water, fire or mold job.

Chris Porter

Chris Porter

Chris quickly became a leader here at SERVPRO of Northwest Spokane after recently joining our team. His “can-do” attitude makes him a delight to work with and he quickly picks up on new tasks.