SERVPRO of Northwest Spokane Employee Photos

Steve Knight

Steve Knight

Owner

Steve is the hands-on Owner of SERVPRO Of Northwest Spokane. With dozens of years experience in the Construction and Restoration industry, Steve's driving motivation is to provide high quality, honest service at a fair price. Growing up in Colville WA, Steve still believes in small town values including honest and hard work. Steve's passions include cycling, triathlons and hunting as well as spending time with his family - Steve is the proud father of 3 boys.

Chris M.

Chris M.

Construction Manager

Chris is our Construction Manager, with over 23 years of construction experience. Chris' hobbies include fishing and spending time with his wife and 2 daughters.

Stephanie S.

Stephanie S.

Office Manager

Stephanie is the Office Manager at SERVPRO Of Northwest Spokane and has been with us from the beginning. Working in virtually every capacity, Stephanie has several years of industry experience and has several certifications from the Institute of Inspection Cleaning and Restoration Certification (IIRC) including Water Damage Restoration Technician (WRT) and Fire and Smoke Restoration Technician (FSRT).

As Office Manager, Stephanie manages and communicates with all team members to stay updated on jobs, documentations and any other issues. Stephanie works closely with Steve and the Crew Chiefs to ensure each and every job is completed according to the Standard Of Excellence mandated by the owner of SERVPRO Of Northwest Spokane, Steve Knight.

A native of the West Side of Washington State, Stephanie now makes her home north of Spokane with her young, active family. When not working, Stephanie's passions include her kids, sports, horses and the outdoors.

Jess Hockett

Jess Hockett

General Sales & Marketing Manager

Jess is the General Sales & Marketing Manager at SERVPRO Of Northwest Spokane. Jess' entire professional career has been invested in business development and marketing with a focus on the development and implementation of creative strategies to help businesses grow.

As General Sales & Marketing Manager at SERVPRO Of Northwest Spokane, Jess is responsible for developing, planning and implementing all sales, marketing & product development plans and activities as well as managing our Franchise's sales team. Additionally, Jess develops and grows relationships with industry professionals within the Spokane area.

A lifelong resident of Spokane and active father of 2 boys, Jess' passions include spending time with his boys, baseball, classic cars, music and the outdoors.

Rachael Hoglin

Rachael Hoglin

Office Manager

Since 1997 Rachael has been with SERVPRO. As an Office Manager with previous years as an Estimator and Project Manager she brings one of a kind knowledge.

Daniela

Daniela

Business Development Specialist

Daniela is a Business Development Specialist with nearly 20 years of experience in building and maintaining client relationships. Daniela genuinely cares about helping people, particularly those who are faced with a disaster, and ensuring that they are treated with compassion during such a difficult time.

In her off time, Daniela enjoys spending time with family and friends, the outdoors, music and art.